Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Image of Scott Air Force Base

About Us

The 375th Medical Group supports the 375th Air Mobility Wing and 31 tenant units’ execution of the global reach mission by providing, expanding, and deploying medical capability for contingency taskings. The 375th MDG trains 42 health care professionals annually through four specialty training programs and sustains the readiness skills for over 379 active duty and reserve component personnel.

Additionally, the 375th MDG provides health services to over 23,000 beneficiaries, including 1,000 aeromedical patients. The group is accredited by The Joint Commission, Accreditation Council for Graduate Medical Education, American Dental Association, and College of American Pathologists, and has affiliations with the American Hospital Association and the American Medical Association.
 
 
Don't forget to keep your family's information up to date in DEERS!