Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Walk-In Contraceptive Services 

Get your contraceptive care in one place: the 375th Medical Group at Scott Air Force Base. 
 
All beneficiaries are eligible for care and counseling at walk-in contraceptive clinics and can receive education on safe sexual practices, contraceptives, and STI prevention and treatment. 
 
The clinic is open Tuesdays, 8-10 a.m. 

Services Offered 

  • Education on all birth control methods 
  • Prescription and administration of: 
  • Birth control pills 
  • Birth control patches 
  • Vaginal rings (NuvaRing, Annovera) 
  • Birth control injection (Depo-Provera) 
  • Etonogestrel implants (Nexplanon) 
  • Intrauterine devices (Mirena, Kyleena, Skyla, Paragard) 
  • Condoms 
  • Spermicides 
  • Vasectomy preoperative evaluations 

How it Works 

No appointment necessary. Check in at the front desk, on the third floor of the Women’s Health section, during walk-in clinic hours. Services are offered to all beneficiaries. Education will be provided about different birth control methods. A urine sample may be required to perform a pregnancy test. Once a negative result is confirmed, the chosen birth control method will be offered on the same day. 
 
Along with walk-in services, beneficiaries can also make an appointment by calling the well line at 618-256-WELL (9355) or visit the MHS GENESIS Patient Portal and message their primary care provider or the OB/GYN clinic. No referral needed for contraceptives. 

Contact Us

Phone 

OB/GYN Front Desk
618-256-9355, opt 1, opt 6

Hours

Monday - Friday
7:30 - 11:30 a.m. and 12:30 - 4 p.m.

Location

Third Floor, Scott Medical Clinic
310 W. Losey St., Building 1530
Scott AFB, IL 62225

Don't forget to keep your family's information up to date in DEERS!