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Live in the West Region? There is a referral approval waiver in place through June 30, 2025. Learn More About the Referral Approval Waiver

Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

What should I do if I have a non-life-threatening health issue?
Call or visit your nearest urgent care facility if you have a non-life-threatening health issue. If you have a life-threatening health issue, call 911 immediately.
What should I do if I have a life-threatening health issue?
Call 911 immediately.
What should I do if I’m still unsure if I need urgent care?
You can speak directly to a health professional using the Military Health System Nurse Advice Line to assist you with your health concern by calling 1-800-TRICARE (874-2273).
Does Scott Air Force Base provide emergency care services?
No.
Does Scott Air Force Base provide urgent care services?
No.

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