The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit tricare.mil/shutdown.

Getting Care

Appointments & Referrals

For any care your primary care manager does not provide, such as urgent, preventive, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization. 
 
The Scott AFB Clinic is an outpatient clinic and does not have urgent or emergency services. In emergencies, please call 911 or go to the nearest emergency room. 
  
Military Health System Nurse Advice Line: 800-TRICARE (874-2273) 
The MHS GENESIS Patient Portal is used for appointments, information, and secure messaging at this facility. 

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.  

Services Offered 

The Scott AFB Clinic offers sick call to active duty service members with new onset symptoms, those that have begun in the last 72 hours. Sick call is not for referrals, prescription renewals, follow up visits, or chronic conditions. 

Active Duty Sick Call: 

  • Monday-Friday, 7:30-8 a.m. 

  • Check in at the main clinic entrance 

Flight Medicine Sick Call: 

  • Monday-Friday, 7:30-8 a.m. 

  •  Check in at the main clinic entrance 

Contact Us

Phone

618-256-WELL (9355)

Location

310 W. Losey St.
Building 1530
Scott AFB, IL 62225
Don't forget to keep your family's information up to date in DEERS!