SCAM WARNING: Do not respond to phone calls claiming to be from our facility. The 375th Medical Group won’t call you requesting payments, personal information, etc.

Health Services


Scott AFB has two pharmacy locations. The Main Pharmacy, located inside the 375th Medical Group, processes all new prescriptions from on- and off-base providers. The Satellite Pharmacy, located across from the James Gym, processes all refills.

Prescriptions must be activated by the patient before they are filled.

Main Pharmacy

How to Activate a Prescription

There are three ways to activate a prescription:

  • In person at the Main Pharmacy
  • Via telephone, for next day pickup
  • By texting ‘Get in line’ to 1-833-444-3741 for next day or sooner pickup

Important Information

The pharmacy does not stock all medications; items not routinely stocked will take three to five duty days. Please sign up for text message notifications! Prescriptions will be returned to stock on the tenth calendar day.

Please have your provider electronically prescribe all your medications (both controlled and non-controlled substances) to “DOD Scott ePhcy.”

Satellite Pharmacy

The Satellite Pharmacy fills and dispenses all prescription refills. Refill requests may be called in to the automated refill line at 618-256-7400, Option 2 or through your MHS Genesis Patient Portal Rx Refills tab Additional information can be found on TRICARE’s MHS GENESIS Prescription Refill page.

Please allow up to 72 business hours to process prescription refills.

TRICARE Formulary Search Tool

Use the TRICARE Formulary Search Tool to look up your drug. A search can tell you:
  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Where the prescription can be filled
  • Copayments and limitations, such as prior authorization
  • Coverage review requirements and forms
  • Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.

Contact Us



618-256-9355, Option 2,1, 2
618-256-7400, Option 1


618-256-7400, Option 2

Pharmacy Patient Advocate



Monday - Friday
8 a.m. - 5 p.m.
Monday – Friday
9 a.m. – 5 p.m.

Closed on federal holidays, AMC family days, and for training the second Thursday of each month for training                                          



First Floor, Scott Medical Clinic        
310 W. Losey St.


Building 1948
312 W. Winters St.

Need to Update Your Information in DEERS? Click Here