Pharmacy

We fill new prescriptions and refills at no cost for covered medications for all eligible TRICARE beneficiaries. 

Learn more about eligibility for TRICARE pharmacy benefits.

Filling New Prescriptions

We fill prescriptions from both military and civilian providers.

Providers from Our Facility

Your provider may submit a prescription directly to the pharmacy during or after your appointment.

• You can activate the prescription(s) and wait, or
• You may activate via the Q-Anywhere app and return later for pick-up. Please see "Activating New Prescriptions" below for details. 

Civilian Providers

If you have prescriptions from a TRICARE-authorized civilian provider:

• The provider can submit an electronic prescription to our pharmacy, or
• You can hand-carry a written prescription to our pharmacy. Note: This is the least preferred option.

To submit an electronic prescription:
Ask your provider to choose the:

• Pharmacy name: "DOD Scott Ephcy"
• NPI number: 1489271 / 1790190940

If you hand-carry a written prescription:
Check in at the kiosk. Follow on-screen prompts to check in.

Activating New Prescriptions

There are multiple ways to activate your prescription.

Option 1: Fastest and Preferred

Scan the QR code below or go to: ScriptCenter Get In Line 
 

• Choose either “New Prescription Activation” or “Ask a Question.” 
• Follow the prompts. 

NOTE: Get Connected to ALL Q-Anywhere enabled Department of Defense Pharmacies!  

There is now a Q-Anywhere Application for your phone. No QR code scanning or web link required.  

• Search for Scott AFB.   
• Click the “♡” to save as favorite location.  
• Follow prompts.  

Option 2: In Person

Go to the Pharmacy. Then, you’ll check in at the kiosk.

• Follow on-screen prompts to check in.
• To get text updates, you’ll need to enter your cell phone number.

Requesting Prescription Refills

We have two ways to refill your prescriptions:

Option 1: Online

• Log in to the MHS GENESIS Patient Portal and choose the Rx Refills tab.
• Choose the medication(s) you want to refill.
• Follow the prompts to choose where you want to pick it up.
• You’ll be given a date and time when your refill(s) will be ready to pick up.

Note: If you aren't a registered user, you’ll need to sign up first.

Option 2: By Phone

• Call our pharmacy refill line at 618-298-7813. Then, follow the prompts to choose where you want to pick up your refills.
• If enrolled in text message alerts, you’ll get a text notification when your refills are ready to pick up.

Picking Up Your Prescriptions

You’ll need a valid Uniformed Services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after 10 calendar days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid Uniformed Services ID (or photocopy, digital picture).

ScriptCenter

Located at 207 W Winters St, Scott AFB, IL 62225 inside the Base Exchange near Military Clothing

Hours of Operation

Monday–Saturday: 9 a.m. to 7 p.m.
Sunday: 10 a.m. to 6 p.m.

Certain items may not be available from the ScriptCenter, such as refrigerated medications, oversized items, and/or certain controlled substance prescriptions.

Pharmacy

Hours of Operation

Monday–Friday: 8 a.m. to 5 p.m.

Services are closed for all federal holidays. On the second Thursday of every month, the pharmacy closes at 9:30 a.m. for Readiness Training Day. 

Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.

If you want to dispose of unwanted or unneeded drugs:

• Drop them in the secure bin located inside the Main Pharmacy

Several exclusions apply. This includes:

• Syringes
• Needles
• Liquids greater than four ounces

Also, if a medication appears on the FDA Flush List, it may be disposed by flushing.