Health Services

Beneficiary Services 

We provide a wide range of services including new patient registration, assistance with TRICARE claims and questions, assistance with TRICARE referrals and requests for copies of medical records. For TRICARE-related questions, you can contact TriWest Healthcare Alliance at 888-874-9378 visit the TriWest Beneficiary Portal. To enroll or to transfer your TRICARE Prime enrollment to Little Rock Air Force Base Medical Center, please visit TRICARE Enroll or visit the TriWest Beneficiary Portal.

Contacts

Phone

TOPA
501-987-1285 
Health Benefit Advisor
501-987-8753 
Outpatient Records
501-987-1010 
Release of Information
501-987-1285 

Hours

TRICARE Operations & Patient Administration
Monday-Friday, 7:30 a.m. to 4:30 p.m. 
Health Benefits Advisor
Monday-Friday, 7:30 a.m. to 4:30 p.m. 
Medical Records
Monday-Friday, 7:30 a.m. to 4:30 p.m. 

Location

Building 1090, First Floor 

Contact Us

Phone

Patient Administration/ROI/PT Travel: 618-256-7522
Patient Advocate: 618-256-7699
Referral Management: 618-256-7521
BCAC/DCAO: 618-256-7664

Hours

Monday – Friday
7:30 a.m. to 4:30 p.m.

Closed on holidays and second Thursday of each month, after 10 a.m., for training

Location

Building 1090
First Floor, Scott Medical Clinic

Don't forget to keep your family's information up to date in DEERS!