The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
Our military clinic remains open and we’re continuing to provide healthcare services. Scheduled appointments and procedures are proceeding as planned, and new appointments continue to be booked. For the latest information regarding TRICARE benefits during this period, please visit www.tricare.mil/shutdown

Please be assured, our commitment to providing exceptional care to you remains our highest priority.

Health Services

Beneficiary Services 

We provide a wide range of services including new patient registration, assistance with TRICARE claims and questions, assistance with TRICARE referrals and requests for copies of medical records. For TRICARE-related questions, you can contact TriWest Healthcare Alliance at 888-874-9378 visit the TriWest Beneficiary Portal. To enroll or to transfer your TRICARE Prime enrollment to Little Rock Air Force Base Medical Center, please visit ﷟HYPERLINK "https://www.tricare.mil/enroll"TRICARE Enroll or visit the TriWest Beneficiary Portal.TriWest Beneficiary Portal. 

Location:  Building 1090, First Floor 

Hours: 

  • TRICARE Operations & Patient Administration, Monday-Friday, 7:30 a.m. to 4:30 p.m. 
  • Health Benefits Advisor, Monday-Friday, 7:30 a.m. to 4:30 p.m. 
  • Medical Records, Monday-Friday, 7:30 a.m. to 4:30 p.m. 

Telephone: 

  • TOPA 501-987-1285 
  •  Health Benefit Advisor: 501-987-8753 
  • Outpatient Records: 501-987-1010 
  • Release of Information: 501-987-1285 

Contact Us

Phone

Patient Administration/ROI/PT Travel: 618-256-7522
Patient Advocate: 618-256-7699
Referral Management: 618-256-7521
BCAC/DCAO: 618-256-7664

Hours

Monday – Friday
7:30 a.m. – 4:30 p.m.

Closed on holidays and second Thursday of each month, after 10 a.m., for training

Location

Building 1090
First Floor, Scott Medical Clinic

Don't forget to keep your family's information up to date in DEERS!