Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Public Health

Public Health provides an array of services and programs to ensure the health and readiness of our base population and local communities.

Services Offered

Force Health Management

Deployment Health

Initial Deployment and Final Out: Make appointments by calling 618-256-4986.

Travel Medicine: Make appointments by calling 618-256-4986.

Reintegration: Those returning from deployment can walk in Mondays and Thursdays at 10 a.m.

Occupational Health

Audiograms: Make appointments by calling 618-256-4986 (do not call the appointment line).

Walk-ins: Available on Wednesdays and Fridays from 8 – 10:30 a.m.
 
NOTE: Public Health only provides routine annual tests for Hearing Conservation Program members, flyers, SHPE, pre- and  post- deployment, sister services, and pre-employment. For any other type of audiogram, or if you have concerns about your hearing, please contact your primary care manager.
 
Medical Employee Health Program: Walk-in appoinments availble Mondays and Thursdays, 8 – 10:30 a.m.

Community Health

Communicable Diseases

For any questions or concerns regarding communicable diseases, sexually transmitted disease interviews/education, animal bites, or latent tuberculosis, please call us at 618-256-4986.

Food Protection

Food Safety services include food handler training, food facility sanitation, food inspection, and public facility sanitation. If you have any questions regarding these programs, or to request a copy of the temporary food booth application, you can call 618-256-4986 or email the Public Health organizational box at USAF Scott AFB 375 MDG Mailbox SGPM Public Health..

Contact Us

Phone

Front Desk

618-256-4986

Hours

Monday – Friday
7:30 a.m. to 4:30 p.m.

Location

310 W. Losey St.
Building 1529
Scott Medical Group

Don't forget to keep your family's information up to date in DEERS!