Health Services

Patient Administration / Release of Information

We assist beneficiaries in many ways. We can assist with new patient registrations, virtual out-processing for TRICARE, incapacitation requests, line of duty determinations, and medical evaluations boards. For Release of Information, provide copies of medical records to members, legal, insurance companies, as requested. Routine record requests are completed within 30 days.

Contact Us

Location: 310 West Losey Street, Building 1530, Second Floor Scott Medical Clinic

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.


  • Main: 618-256-7522
  • Referral Management: 618-256-7521
  • Patient Advocate: 618-256-4508
Don't forget to keep your family's information up-to-date in DEERS.