Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Results:
Tag: AirForce

U.S Air Force Airman 1st Class Neil Palbusa, 375th Dental Squadron dental laboratory technician, creates a mold on Scott Air Force Base, Illinois, July 13, 2021. The 375th DS Airmen provided assistance to dental residents at Scott AFB. (U.S. Air Force photo by Airman 1st Class Mark Sulaica)

July 21, 2021

New Changes to Dental

SCOTT AIR FORCE BASE, IL - On July 23, 2021 the 375th Dental Squadron will deactivate and will no longer be accepting dependents and retirees for regular treatment. The 375th DS will continue to operate as a flight under the 375th Operation Medical Readiness Squadron providing active-duty members with continued dental treatment.

Don't forget to keep your family's information up to date in DEERS!