Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.

EFMP family support services are available at your installation. The family support services team is your main point of contact for EFMP information.

They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources

The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website at http://www.militaryinstallations.dod.mil.

If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area.

Air Force EFMP

The Air Force Exceptional Family Member Program is designed to provide support to military family members with special needs. All branches of the military offer EFMP. Learn more about the Exceptional Family Member Program.

EFMP at Scott Air Force Base

We provide services of identification and enrollment for the Exceptional Family Member Program. Medical and military personnel departments work with service members and families to identify, enroll, and perform family member travel screenings.

To initiate new EFMP enrollments and travel screenings, please visit https://www.afspecialneeds.af.mil. To reach us, please email our org box at usaf.scott.375-mdg.mbx.efmpm@mail.mil.

Contact Us

Phone

Local

618-256-7014

Overseas

TRICARE Area Office Director
‚Äč1-888-777-8343

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.
Walk-in Hours
Monday and Tuesday
8:00 a.m. to 4:00 p.m.

Friday
1:00 p.m. to 4:00 p.m.

Location

310 West Losey Street, Building 1530,
First Floor Near Health Promotions

Related Links

Additional Information

For Air Force EFMP information please visit:
https://www.airforcemedicine.af.mil/EFMP/

Don't forget to keep your family's information up-to-date in DEERS.