HomePatient ResourcesExceptional Family Member Program (EFMP)

Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP supports families with special medical and educational needs. Each branch has its own EFMP and enrollment process. You can enroll in the EFMP during duty assignment.

EFMP family support services are also available at your installation. The family support services team is your main point of contact for EFMP information. They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources
The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website at http://www.militaryinstallations.dod.mil.

If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area.

EFMP at Scott Air Force Base

We provide services of identification and enrollment for the Exceptional Family Member Program. Medical and military personnel departments work with service members and families to identify, enroll, and perform family member travel screenings.

To initiate new EFMP enrollments and travel screenings, please visit https://www.afspecialneeds.af.mil. To reach us, please email our org box at usaf.scott.375-mdg.mbx.efmpm@mail.mil.

Contact Us





TRICARE Area Office Director


Monday through Friday, 7:30 a.m. to 4:30 p.m.

Walk-in Hours
Monday and Tuesday, 8 a.m. to 4 p.m.
Friday, 1 to 4 p.m.


310 West Losey Street, Building 1530,
First Floor Near Health Promotions

Contact Us

Additional Information

For Air Force EFMP information please visit:

Don't forget to keep your family's information up-to-date in DEERS.